This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Junk/Spam not Deleting/Moving

  • 1 antwoord
  • 2 hierdie probleem
  • 21 views
  • Laaste antwoord deur Toad-Hall

more options

I've been having a problem for a few months of spam getting into my inbox. Thunderbird knows it's spam because it marks it as such. But it does not move it or delete it. I actually have a message filter to delete spam and it doesn't seem to be doing anything.

I was also getting this kind of spam despite having another layer of deletion on my POP server yellow mail (I have marked a few addresses as "RED" and to delete them from the server and yet they still get through my email account AND sit there in my Thunderbird inbox with a "fire sign".)

I've been having a problem for a few months of spam getting into my inbox. Thunderbird knows it's spam because it marks it as such. But it does not move it or delete it. I actually have a message filter to delete spam and it doesn't seem to be doing anything. I was also getting this kind of spam despite having another layer of deletion on my POP server yellow mail (I have marked a few addresses as "RED" and to delete them from the server and yet they still get through my email account AND sit there in my Thunderbird inbox with a "fire sign".)

All Replies (1)

more options

What have you got set up in the accounts 'Junk Settings' ? Right click on mail account name in Folder Pane and select 'Settings' Select 'Junk Settings' Post an image showing the 'Junk Settings'.

re :I actually have a message filter to delete spam and it doesn't seem to be doing anything. Post an image showing the Filter contents.