This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird Failed to find the settings for your email account

  • 1 antwoord
  • 1 het hierdie probleem
  • 41 views
  • Laaste antwoord deur david

info7105
info7105
more options

We're trying to get thunderbird mail for our front desk computers, and all we get when we try to login to the accounts is " Thunderbird Failed to find the settings for your email account" "Manual configurations, incoming and outgoing severs" No matter what we try we aren't able to login.

We're trying to get thunderbird mail for our front desk computers, and all we get when we try to login to the accounts is " Thunderbird Failed to find the settings for your email account" "Manual configurations, incoming and outgoing severs" No matter what we try we aren't able to login.

All Replies (1)

david
david
  • Top 10 Contributor
more options

That indicates you are not using the right settings. No offense, but TB tries the settings given. It may help if you share domain info and servers, port, and SSL or STARTTLS.