This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox often jums to a Search screen when I press Enter

  • 2 antwoorde
  • 1 het hierdie probleem
  • 12 views
  • Laaste antwoord deur grumagargler

more options

Hi, from time to time I encounter an annoying problem: when I'm typing a website in the address bar and hit Enter, FF opens "about:preferences#search" page. I don't understand why? Please help. Thank you!

Hi, from time to time I encounter an annoying problem: when I'm typing a website in the address bar and hit Enter, FF opens "about:preferences#search" page. I don't understand why? Please help. Thank you!

All Replies (2)

more options

There is a cogwheel button in the bottom right corner of the location bar drop-down list that gets highlighted/selected if you press the cursor UP key. When this cogwheel button is highlighted then pressing Enter opens the search preferences page, so that could possibly happen in your case. I don't know if you have touch pad that might be triggering this inadvertently.

more options

cor-el said

... that gets highlighted/selected if you press the cursor UP key.

No, I don't use arrows keys or touch pad, I'm just typing, I could attach a video, but I'm not sure if that's possible here.