This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Certificate Based Authentication and SmartCard requirements

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur ygini

ygini
ygini
more options

Hello,

We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots.

If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access.

However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works.

What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events?

Thanks

Hello, We are using Firefox on macOS to access web services that require Certificate Based Authentication. Our certificates are stored on YubiKeys PIV slots. If we plug the token, open Firefox and access the website, it works just fine. The Certificate picker is shown and the OS ask for the PIV PIN to validate the access. However, if we do the request when the token isn't plugged, Firefox does not ask for it, the website deny the authentication and the context is kept in cache. Requesting again the web site with the token added in between does not restart the certificate lookup and we are forced to close Firefox or move to a private window to make it works. What is the proper way to avoid this issue? Is it a known bug? Is there a way to configure Firefox to always show the certificate picker even if no certificate are found and then reload the list of certificate based on connections events? Thanks

All Replies (1)

ygini
ygini Vraag-eienaar
more options

Hello

Thanks for your answer but we are running 91.5.1esr and this feature isn't linked to the issue we describe.

This feature is a long waited support that allow Firefox to works with native OS certificate store. Which mean the certificate picker that I talk in my post is finally able to see certificate distributed by enterprise policies. Which is great.

But the issue I describe isn't here.

The issue I describe is that Firefox doesn't show this certificate picker if it cannot find any suitable option.

Which does not let the opportunity for the user to connect a SmartCard.