This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost Bookmarks

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur FredMcD

more options

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

All Replies (1)

more options

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update