This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Delete Firefox account without email access

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Paul

Paul JCH
Paul JCH
more options

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?

Gekose oplossing

No problem, just sorry we cannot do more to help in this instance.

Lees dié antwoord in konteks 👍 0

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

It will not be possible to delete the account without you having access to the email address.

Paul JCH
Paul JCH Vraag-eienaar
more options

Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Gekose oplossing

No problem, just sorry we cannot do more to help in this instance.