This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

outlook email links to firefox don't work anymore

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

drschafer
drschafer
more options

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

Up to today if I click on a link in Outlook email it would open in Firefox (both set as default) If I change browser default to Chrome, links work. I'm at latest update in Firefox. If I right click on email link, copy, paste into Firefox, links work OK. Mouse icon will spin for a few seconds and there are no error messages. Not aware of any changes. Restarts of PC, Outlook, and Firefox (even tried troubleshoot mode) = no help.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.