This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Copying the .thunderbird directory from old computer onto new computer no longer works.

more options

Copying the .thunderbird directory from old computer onto new computer no longer works.

Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer is not possible because nothing happens when I click at this point: "On your destination computer Locate the "Profile Folder" entry, then click Open Directory."

Thunderbird is a Flatpak 91.9.1 (64-bit) Thunderbird-flatpak - 1.0 on Fedora-36.

Copying the .thunderbird directory from old computer onto new computer no longer works. Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer is not possible because nothing happens when I click at this point: "On your destination computer Locate the "Profile Folder" entry, then click Open Directory." Thunderbird is a Flatpak 91.9.1 (64-bit) Thunderbird-flatpak - 1.0 on Fedora-36.

Gekose oplossing

All Replies (2)

more options

After deleting everything, uninstalling Thunderbird and replacing the .thunderbird directory, I get: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

Gewysig op deur ChrisOfBristol

more options

Gekose oplossing

I've found an answer on the Flathub forum https://discourse.flathub.org/t/thunderbird-data/2562