Can't get tablet to sync
I just purchased a Kindle Fire HD Plus, and I was able to load the Firefox mobile app on the device, but I can't get it to sync with my account. Following the directions in the help articles, I tap the three dots in the upper right-hand corner. Then, I select "Settings" and "Sign in." At that point, the browser goes to the following page: about:accounts?action=signin&entrypoint=preferences, but the page never loads; it just keeps grinding away. I also tried using the QR code method, but that didn't work either. Please help.
Gekose oplossing
To get current Firefox Releases for Android, get it from https://github.com/mozilla-mobile/fenix/releases as the last version Mozilla had on their servers was the old 68.11.0 from almost two years ago.
Lees dié antwoord in konteks 👍 0All Replies (5)
Hi
Whst version number of Firefox for Android do you have installed on your device?
Thank you for responding. I have version number 68.11.0 installed.
Thank you. That version of Firefox for Android is not longer supported and has not been supported for almost two years.
Gekose oplossing
To get current Firefox Releases for Android, get it from https://github.com/mozilla-mobile/fenix/releases as the last version Mozilla had on their servers was the old 68.11.0 from almost two years ago.
Once I downloaded the latest version from github, the sync worked fine. Thank you very much for helping me. It seems unfortunate that Mozilla's own help screens refer a new user to a version that is so far out of date.