This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Amazon website not working properly

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur williad

nyadman
nyadman
more options

Amazon website is not loading properly and when I click on a product the screen goes black

Amazon website is not loading properly and when I click on a product the screen goes black

All Replies (1)

williad
williad
more options

1. Experienced this yesterday and today. Use their search bar to find an item and hit Enter. A heading saying someting like "Showing 1 to 22 items" displays for just 1/2 second or so and then the Amazon screen goes black. Type URL for Amazon.com in again and home screen comes up as normal. Yesterday I was using Firefox v.107 and today I accepted offer to load latest version, 108 and have the same problem. 2. Also, if I click on My Orders page from top menu the screen shows areas where blue text is written over black text. See attached screen shots. 3. Also, if I load a Wedding registry page it always says at the bottom left "Something went wrong. Please reload page." Reloading results in same message at bottom of page. 

     Seems like a major disconnect between Firefox and Amazon here. I have NEVER had a problem with Amazon, even when using an old Win XP era browser. Now using Win 10 and Firefox latest version.