Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Connection to my router is denied

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur jonzn4SUSE

Argao1
Argao1
more options

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.

How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed.

Best regards Stones.

In Swedish: Anslutningen misslyckades

Ett fel uppstod under anslutning till 192.168.8.1. 

   Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund.
   Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning.
   Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.
I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure. How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed. Best regards Stones. In Swedish: Anslutningen misslyckades Ett fel uppstod under anslutning till 192.168.8.1. Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund. Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning. Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.

Gekose oplossing

Did a test, and disabled only firewall on BitD. Which I have not tried, since we made rules for the IP. Then I came so far, that I could choose to continue, and was able to log in. Several messages about unsafe page from Firefox and Edge. I need to contact BitD again and ask why the rules does not work. Hope it can be solved that way.

Thank you guys for engaging in the problem.

Lees dié antwoord in konteks 👍 1

All Replies (4)

Argao1
Argao1 Vraag-eienaar
more options

I do not agree. Because I have used 192.168.8.1 on my new router(modem several times already. On my older modem it is 192.168.0.1 or 1.1 I also was able to connect to the router on my stationary computer, connected to the router by cable. I know well how to find the routers address.

What we discuss here, it that the web browsers deny me to connect, because it claim it is not safe. Via Bitdefenders support, i made rules to allow these IP numbers on their protection. Now it must be the browser who stop me (?), and I do not get any alternative to go further in spite I "take the risk". Your Internet access has been blocked.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What happens when you disable BitD and try again? Is there an option in BitD to allow the connection? Can post a screenshot of the message from BitD showing it denied the connection?

Gewysig op deur jonzn4SUSE

Argao1
Argao1 Vraag-eienaar
more options

Gekose oplossing

Did a test, and disabled only firewall on BitD. Which I have not tried, since we made rules for the IP. Then I came so far, that I could choose to continue, and was able to log in. Several messages about unsafe page from Firefox and Edge. I need to contact BitD again and ask why the rules does not work. Hope it can be solved that way.

Thank you guys for engaging in the problem.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Thank you for shopping with us.  ;-)) Mark it as resolved and good luck.