This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Audio will not play on firefox

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Tan Wei Cong

mpercello
mpercello
more options

I am using firefox on windows 11 and for some reason the browser won't play any audio on any site. I've gone into the settings and made sure that audio is set to work but that hasn't helped. I've turned off all add-ons and that hasn't helped. I've made sure to update the browser as well. I've gone through the different firefox support pages and nothing has worked. My audio works fine on chrome or any other program. Please help resolve this issue as it is very frustrating.

I am using firefox on windows 11 and for some reason the browser won't play any audio on any site. I've gone into the settings and made sure that audio is set to work but that hasn't helped. I've turned off all add-ons and that hasn't helped. I've made sure to update the browser as well. I've gone through the different firefox support pages and nothing has worked. My audio works fine on chrome or any other program. Please help resolve this issue as it is very frustrating.

All Replies (2)

mpercello
mpercello Vraag-eienaar
more options

Still nothing plays

Tan Wei Cong
Tan Wei Cong
more options

Check the Volume Mixer 1. Open Firefox and play content that should play sound. 2. Right-click the volume icon in the Windows taskbar. 3. Click Open Volume Mixer. The Volume Mixer window will appear. 4. Make sure the slider for Mozilla Firefox is not muted or at the bottom.