This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problem with sending on Gmail

  • 1 antwoord
  • 0 hierdie probleem
  • 56 views
  • Laaste antwoord deur david

more options

Hi,

  I am currently using Thunderbird 91.11.0 and I am having problems sending mail through one of my Gmail accounts.
  The account has been working for a long time using Thunderbird, and I am not sure exactly which version I was using when the problem started since I always update the version, and I only send mail on this account once in a while.
  I have 2 mail accounts on Gmail, and they are both set up in Thunderbird. I only have the sending problem with one of them. Everytime I tried to send using the problem account, I got "Login to server smtp.gmail.com with user name tak.ac.for.android@gmail.com failed." I "Enter New Password" and the same message appears.
  I have no problem with my other Gmail account sending or receiving. I checked the server setting and they are the same (except for the user name). I can receive mail no problem. I can use the browser version of Gmail and send/receive mail no problem. I did not receive any alert messages from Gmail saying they blocked sign-in attempts.
  Any suggestions on how to resolve the problem? Any more info you want me to collect to help pin-point the problem?
  I searched around and didn't find any similar problems.
  Thanks a lot.

Regards,

  Tak
Hi, I am currently using Thunderbird 91.11.0 and I am having problems sending mail through one of my Gmail accounts. The account has been working for a long time using Thunderbird, and I am not sure exactly which version I was using when the problem started since I always update the version, and I only send mail on this account once in a while. I have 2 mail accounts on Gmail, and they are both set up in Thunderbird. I only have the sending problem with one of them. Everytime I tried to send using the problem account, I got "Login to server smtp.gmail.com with user name tak.ac.for.android@gmail.com failed." I "Enter New Password" and the same message appears. I have no problem with my other Gmail account sending or receiving. I checked the server setting and they are the same (except for the user name). I can receive mail no problem. I can use the browser version of Gmail and send/receive mail no problem. I did not receive any alert messages from Gmail saying they blocked sign-in attempts. Any suggestions on how to resolve the problem? Any more info you want me to collect to help pin-point the problem? I searched around and didn't find any similar problems. Thanks a lot. Regards, Tak
Aangehegde skermkiekies

Gekose oplossing

Your problem is that your smtp server is not Oauth2. You can try updating that and copying password from input server, but that's a guess, as I have always done both servers together. Worst case, you could start over for the account. Those steps would be:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - that password info is at Tools>Preferences>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.

Lees dié antwoord in konteks 👍 1

All Replies (1)

more options

Gekose oplossing

Your problem is that your smtp server is not Oauth2. You can try updating that and copying password from input server, but that's a guess, as I have always done both servers together. Worst case, you could start over for the account. Those steps would be:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - that password info is at Tools>Preferences>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.