This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sync help

  • 2 antwoorde
  • 0 hierdie probleem
  • 6 views
  • Laaste antwoord deur cor-el

more options

I purchased a new laptop. After logging in to firefox, I can't figure out how to sync my bookmarks. I have gone through the troubleshooting multiple times. I don't see a feature that shows that I'm logged in. There is not a sync button to select. There is not a feature that shows I'm logged in.

I purchased a new laptop. After logging in to firefox, I can't figure out how to sync my bookmarks. I have gone through the troubleshooting multiple times. I don't see a feature that shows that I'm logged in. There is not a sync button to select. There is not a feature that shows I'm logged in.

All Replies (2)

more options
more options

You would normally see your login email address if you are connected or otherwise login to sync at the top of the "3-bar" Firefox menu button drop-down list.

If you do no see Sync in the left bar on the Settings page (about:profiles) then is possible that Sync has been disables if you use a device controlled by your IT department.

You can check the about:policies page (63+) to see if policies are active and if errors are reported.