This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Update 102.2.2 Issue... Unified Email Now Not Working

  • 2 antwoorde
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur cjcab1313

more options

Just updated to 102.2.2 and now my unified email accounts tab won't show the emails in the inbox. The list is there, but it's all blank. I can highlight each line, but no click works and I can tell by the size of the scroll bar that there are a ton of lines there they are just empty. Each individual email account inbox is fine. See attached pics.

Thoughts on what's wrong/how to fix?

Just updated to 102.2.2 and now my unified email accounts tab won't show the emails in the inbox. The list is there, but it's all blank. I can highlight each line, but no click works and I can tell by the size of the scroll bar that there are a ton of lines there they are just empty. Each individual email account inbox is fine. See attached pics. Thoughts on what's wrong/how to fix?
Aangehegde skermkiekies

Gekose oplossing

Thank you David, that didn't work for me. I did find this though...

   5. How-to display inbox folder for smart Unified Emails:
       1. Under Unified Emails, right-click Inbox > Properties
       2. Beside “Select the folders to search”, click Choose.
       3. Check all the inbox folders you wish to display.

I did this and none of the inboxes were checked. So I just went through each email inbox and checked it. Thanks again :)

Lees dié antwoord in konteks 👍 1

All Replies (2)

more options

Try this: - UNtick unified folders - exit Thunderbird - in Windows File Explorer, locate your profile - in profile, delete or rename virtualfolders.dat - in Mail folder, delete or rename 'smart folders' - restart Thunderbird - TICK the unified folders setting This has worked for others in what appears to be the same or similar problem.

more options

Gekose oplossing

Thank you David, that didn't work for me. I did find this though...

   5. How-to display inbox folder for smart Unified Emails:
       1. Under Unified Emails, right-click Inbox > Properties
       2. Beside “Select the folders to search”, click Choose.
       3. Check all the inbox folders you wish to display.

I did this and none of the inboxes were checked. So I just went through each email inbox and checked it. Thanks again :)