This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Delete Firefox account when mailbox for registered email address is not accessible

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Hello,

I'd like to delete my Firefox account which I used to sync stuff between sessions on different devices.

The problem is, that the mailbox I used for registration doesn't exist anymore. But everything related with deletion of data (either the account itself or the "connected" devices) has to be confirmed via a code which is send to the registered email address.

What can I do?

Thanks a lot in advance!

Cheers Gabriel

Hello, I'd like to delete my Firefox account which I used to sync stuff between sessions on different devices. The problem is, that the mailbox I used for registration doesn't exist anymore. But everything related with deletion of data (either the account itself or the "connected" devices) has to be confirmed via a code which is send to the registered email address. What can I do? Thanks a lot in advance! Cheers Gabriel

All Replies (1)

more options

You can't do anything if you lost access to the primary email address.