Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Facebook

  • 1 antwoord
  • 0 hierdie probleem
  • 15 views
  • Laaste antwoord deur Terry

pwatson770
pwatson770
more options

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message: 

     Sorry, something went wrong.


     We're working on getting this fixed as soon as we can.

    Go Back
    Meta © 2022 · Help

Pat :)

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message: ''Sorry, something went wrong. We're working on getting this fixed as soon as we can. Go Back Meta © 2022 · Help'' Pat :)

All Replies (1)

Terry
Terry
more options

Try clearing cookies and the cache.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

If that doesn't work, try forgetting the site. Right-click it in the browser History and select Forget About This Site. Data will be entered anew when you revisit subsequently.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history