This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot send newly composed email nor can I send reply to emails I receive.

  • 3 antwoorde
  • 0 hierdie probleem
  • 3 views
  • Laaste antwoord deur rosie0331

rosie0331
rosie0331
more options

Hello, I receive this message when I attempt to write a new email or I attempt to reply to an email. I am able to receive email - my problem is "Outgoing".

Attached is pop up type message whenever I attempt to reply or send email. Also attached are outgoing settings.

I would appreciate any help to correct this problem. I've used TB for years and would hate to switch to another client.

Hello, I receive this message when I attempt to write a new email or I attempt to reply to an email. I am able to receive email - my problem is "Outgoing". Attached is pop up type message whenever I attempt to reply or send email. Also attached are outgoing settings. I would appreciate any help to correct this problem. I've used TB for years and would hate to switch to another client.
Aangehegde skermkiekies

All Replies (3)

rosie0331
rosie0331 Vraag-eienaar
more options

I should add that my internet provider has changed. Not sure if this issue has anything to do with that change.

The change occurred on 10/24 - I was able to reply to an email on 10/24 and 11/1.

sfhowes
sfhowes
  • Top 10 Contributor
more options

The link in the error points to this:

"Your IP address has been blacklisted by Spamhaus. The owner of the IP address must contact Spamhaus to be removed from the list."

https://www.spectrum.net/support/internet/understanding-email-error-codes

rosie0331
rosie0331 Vraag-eienaar
more options

Thank you,

I contacted my Internet Server - yet again. Hopefully this will get resolved today. I'm not quite ready to mark this question as "solved" as I may need to come back to it. Again, thank you for pointing me in the right direction.