This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

site no longer working

  • 1 antwoord
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur cor-el

gfulwider
gfulwider
more options

I used to take a daily quiz at Brain Candy. It worked in version 103.0.2 but not in 106.0.5. The site is https://trivia.braincandy.net/?a7ed842e-can-you-get-100-on-this-military-monuments-quiz-

All I get now is a black box instead of a picture and inactive answer boxes Any thoughts?

I used to take a daily quiz at Brain Candy. It worked in version 103.0.2 but not in 106.0.5. The site is https://trivia.braincandy.net/?a7ed842e-can-you-get-100-on-this-military-monuments-quiz- All I get now is a black box instead of a picture and inactive answer boxes Any thoughts?
Aangehegde skermkiekies

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window