Password/logins won't save
I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".
Gekose oplossing
That didn't do anything. I ended up just resetting my profile and now it works again.
Lees dié antwoord in konteks 👍 0All Replies (2)
Are there currently any logins visible on the about:logins page ?
It is possible that there is a problem with the logins.json (encrypted logins) and key4.db (key file; encryption key) files. You can try to rename/remove both files to see if that allows to store new logins. You lose existing logins, so you need to write them down or create a CSV backup.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
- https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Gekose oplossing
That didn't do anything. I ended up just resetting my profile and now it works again.