This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot write an email

  • 2 antwoorde
  • 0 hierdie probleem
  • 16 views
  • Laaste antwoord deur amspaterson

amspaterson
amspaterson
more options

Hello - all incoming functions on Thunderbird are working but I cannot compose an email. There is a lock thru the subject line and reply and forward functions dont work for received emails. Also no cc or bcc lines on the send eamil template. Photo of wreite an email screen attached. Please help thanks

Hello - all incoming functions on Thunderbird are working but I cannot compose an email. There is a lock thru the subject line and reply and forward functions dont work for received emails. Also no cc or bcc lines on the send eamil template. Photo of wreite an email screen attached. Please help thanks
Aangehegde skermkiekies

All Replies (2)

david
david
  • Top 10 Contributor
more options

This appears to be cause by an encryption function running in Thunderbird, but I have no experience in encrypting to advise of a resolution.

amspaterson
amspaterson Vraag-eienaar
more options

Thanks and I will continue to watch to see if someone else can help