We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Phishing scam or genuine support email?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur James

martinclea1
martinclea1
more options

I received an email from this email add

breach-alerts@mozilla.com

Is this genuine or a phishing attempt? I get lots of phishing attempts. I don't use Firefox much so am not certain.

It suggests clicking on a link to go to dashboard which I haven't done. It's not clear and many scams use similar font and email adds to real accounts/email adds

Thanks

I received an email from this email add breach-alerts@mozilla.com Is this genuine or a phishing attempt? I get lots of phishing attempts. I don't use Firefox much so am not certain. It suggests clicking on a link to go to dashboard which I haven't done. It's not clear and many scams use similar font and email adds to real accounts/email adds Thanks
Aangehegde skermkiekies

All Replies (2)

Bithiah
Bithiah
more options

Hey there!

It is from Firefox/Mozilla. See: https://support.mozilla.org/en-US/kb/firefox-monitor-faq#w_how-do-i-know-these-emails-are-really-from-firefox-and-not-from-a-hacker

James
James
  • Top 25 Contributor
  • Moderator
more options

Information about the breach at https://monitor.firefox.com/breach-details/Twitter200M https://monitor.firefox.com/breaches

https://support.mozilla.org/en-US/kb/firefox-monitor https://support.mozilla.org/en-US/kb/firefox-monitor-faq

Gewysig op deur James