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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Not getting an emails to any of my accounts

  • 4 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur jmcarius

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Why has Thunderbird stopped working for all mine and my families email accounts? We are not receiving any emails at all. It started about 3 days ago.

Why has Thunderbird stopped working for all mine and my families email accounts? We are not receiving any emails at all. It started about 3 days ago.

All Replies (4)

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What error messages are you receiving? Are all accounts on the one PC, or do other family members use different PCs with same problem? When you login online, are there messages there?

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I'm not getting any error message, just not receiving any emails at all and we all use the same PC and when we login there are no new messages at all in our inboxes. The problem started around the 27 January 2023.

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If there are no messages online, then I suggest contacting your email host to investigate.

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Thanks for your help