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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

about:preferences#privacy

  • 3 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Terry

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link text Blocking is checked. Ad keeps popping up. I have tried contacting company to stop.

[http://about:preferences#privacy link text] Blocking is checked. Ad keeps popping up. I have tried contacting company to stop.
Aangehegde skermkiekies

All Replies (3)

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Is this a question about Thunderbird or about an online email service with Firefox ?

If the question is about Thunderbird then we can move the question thread to Thunderbird Support.

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I am female, 83. I have no idea what Thunderbird is. I have Outlook live email and if you look at the attachment I sent, it shows on the top line and "Ad" "remotepc". I cannot block the Ad nor delete it.

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I suggest a Firefox extension. It blocked a similar ad I was getting with another email provider.

https://addons.mozilla.org/firefox/addon/ublock-origin/