This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost everything after update

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Paul

nine_eyes1
nine_eyes1
more options

Hi I updated Firefox and now everything is gone. History Dave bookmarks and paid downloaded programs all gone. I tried everything to recover but nothing

Please help

Hi I updated Firefox and now everything is gone. History Dave bookmarks and paid downloaded programs all gone. I tried everything to recover but nothing Please help

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update