This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lockwise/authenticator issue

  • 4 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur dabmv

dabmv
dabmv
more options

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Gekose oplossing

Thanks for your reply. Is there any "official" successor to it? It was quite handy to transfer passwords from my PC to my iPhone.

Lees dié antwoord in konteks 👍 0

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that Lockwise hasn't been supported for quite some time (December 13, 2021).

To disable 2FA for the Firefox account, you need to login to the accounts.firefox.com website and disable 2FA.

dabmv
dabmv Vraag-eienaar
more options

Gekose oplossing

Thanks for your reply. Is there any "official" successor to it? It was quite handy to transfer passwords from my PC to my iPhone.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

On mobile devices like Android and iOS Firefox will now handle the logins synced from other (desktop) devices.

Did you read the section for iOS in this article ?

dabmv
dabmv Vraag-eienaar
more options

Yes. It is easy for FF. But I use Safari on iPhone a lot and there are web based apps requesting logins etc., so through one app I have access to all such credentials (so something like KeePass, but fed from Firefox). But thanks anyway.