This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Audio problems

more options

I have no audio on firefox. I have audio in other programs but not firefox. I have tried different websites, and yes I did double check to make sure the website was not muted, and still nothing. I have cleared the cookies, and history. I have restarted firefox. The recommenced performance settings, which in my search for answers says should be turned off if you don't have audio in firefox, is already turned off. I had this problem before and forget how I solved it but it seems firefox just seems to randomly shut off the sound.

I have no audio on firefox. I have audio in other programs but not firefox. I have tried different websites, and yes I did double check to make sure the website was not muted, and still nothing. I have cleared the cookies, and history. I have restarted firefox. The recommenced performance settings, which in my search for answers says should be turned off if you don't have audio in firefox, is already turned off. I had this problem before and forget how I solved it but it seems firefox just seems to randomly shut off the sound.

All Replies (1)

more options

try to uninstall Firefox and download it back