This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Get Messages not fetching all email on shared inbox

  • 5 antwoorde
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur david

firefox179
firefox179
more options

I have two accounts - account1 and account2. I've set account2 to use the inbox of account1. Both accounts are set to fetch email every 10 minutes. So far, so good. If I click on the Get Messages button in the toolbar, or right click on account1 and click Get Messages or click File->Get Messages->account1, the system checks account2, and not account1. If I click File->Get Messages->account2, it (correctly) checks account 2. File->Get Messages->All Accounts does check both accounts.

Do I have something configured wrong, or is this a bug I should report?

T'bird version 102.10.1 (32 bit) on Windows 10 (64 bit)

I have two accounts - account1 and account2. I've set account2 to use the inbox of account1. Both accounts are set to fetch email every 10 minutes. So far, so good. If I click on the Get Messages button in the toolbar, or right click on account1 and click Get Messages or click File->Get Messages->account1, the system checks account2, and not account1. If I click File->Get Messages->account2, it (correctly) checks account 2. File->Get Messages->All Accounts does check both accounts. Do I have something configured wrong, or is this a bug I should report? T'bird version 102.10.1 (32 bit) on Windows 10 (64 bit)

All Replies (5)

david
david
  • Top 10 Contributor
more options

Please explain how you managed to set account2 to use inbox of account1. That info may prove useful. Thank you.

firefox179
firefox179 Vraag-eienaar
more options

In Account Settings for account2: On the server settings tab, under advanced I selected "Inbox for different account - account 1" I also checked "Include this server when getting new mail".

I should have mentioned both accounts are configured for POP3 servers (the same server, different logins).

david
david
  • Top 10 Contributor
more options

Do you have that other box checked, the one that says to include this server? Whatever it's set at, do the opposite. And that's just a guess because I admit to being a novice at POP accounts.

firefox179
firefox179 Vraag-eienaar
more options

If I uncheck that box, I no longer get email from account2.

david
david
  • Top 10 Contributor
more options

Okay, I'm lost. Maybe a POP guru will see this. My apologies