This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I'm unable to login in the mozilla addons using my firefox account.

  • 6 antwoorde
  • 2 hierdie probleem
  • 10 views
  • Laaste antwoord deur Paul

Minuscule Technologies PvtLtd
Minuscule Technologies PvtLtd
more options

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me to the previous and when I try to create 2 factor authentication setup and I also Installed the authenticator app in the my android mobile which was google authenticator and I scan the QR code it gives me a code but when I try to enter the code it throws me an error it was an invalid code but I enter the correct code each time it stills shows me the same error please help me to login meinto the mozilla addons I need to update my addons ASAP.

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me to the previous and when I try to create 2 factor authentication setup and I also Installed the authenticator app in the my android mobile which was google authenticator and I scan the QR code it gives me a code but when I try to enter the code it throws me an error it was an invalid code but I enter the correct code each time it stills shows me the same error please help me to login meinto the mozilla addons I need to update my addons ASAP.
Aangehegde skermkiekies

All Replies (6)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Let me turn on 2 Fac and see what happens.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What app are you using in the process?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I was able to log out of the my account on the add-on page and back in without getting a prompt for 2FAC. With Google Authenticator, I was able to setup 2FAC with no issues. I would turn the feature off and try again.

Minuscule Technologies PvtLtd
Minuscule Technologies PvtLtd Vraag-eienaar
more options

In Normal Firefox browser

Minuscule Technologies PvtLtd
Minuscule Technologies PvtLtd Vraag-eienaar
more options

I tried so many times the error still occurs is there any way???

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Are the clocks on your two devices synchronised with an online time server?