This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Playing videos in full screen causes app to close

  • 5 antwoorde
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur Paul

more options

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home button (note: I say "close" rather than "crash" because when I reopen it, all the pages are still loaded). This doesn't happen every time, but it is annoying. Is there any way to fix this?

Just updated to latest version of Firefox for Android (ver 113). When I try to watch a YouTube video in full screen, the app suddenly closes, as if I pressed the home button (note: I say "close" rather than "crash" because when I reopen it, all the pages are still loaded). This doesn't happen every time, but it is annoying. Is there any way to fix this?

All Replies (5)

more options

Clear cache and data it might be causing your browser to overwork and Disable hardware acceleration if the first step didn't work out

more options

How do I do that? I reinstalled ver 112 and I no longer have this problem, so I think it's a bug.

more options

Hi

This does appear to be an issue that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1827583

more options

Thanks! I'll just stick with version 112 in the meantime.

more options

Thank you for letting us know.