This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

foxfire sent notice of incomplete down load for New Computer ! Complied to F/F request ! Now I'm "Shut Out"?

  • 2 antwoorde
  • 0 hierdie probleem
  • 10 views
  • Laaste antwoord deur cor-el

Don Jackson
Don Jackson
more options

Yes ! Now I can't Use Set up pass word ! And can't change to New Pass Word ? Please Help ! I'm an 83 yr.old Vet. and I NEED HELP !

Yes ! Now I can't Use Set up pass word ! And can't change to New Pass Word ? Please Help ! I'm an 83 yr.old Vet. and I NEED HELP !

All Replies (2)

Dropa
Dropa
more options

Lost or Mistaken password is out of the hands of Firefox forum to help here. If the reset email doesn't or nor accessed that isn't something Firefox can fix. You need to make a new account. And if this isn't Firefox account that also precludes anything anyone can do here as well.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm not sure what went wrong. Can you attach a screenshot of this notice ?

In case of issues, you can try to login to the Firefox Account via this website.