This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot drag and drop folders and subfolders to new location under inbox

  • 1 antwoord
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur Wisewiz

EC
EC
more options

When I had windows 10 and a few previous Thunderbird versions, I had no issues dragging and dropping folders and subfolders to new folders or subfolders. This is not about sorting alphabetically, but manually moving a folder to a new location in my folder tree structure. I get the universal NO sign and cannot move them at all. I can drag and drop messages into these folders, but moving the folders are impossible.

I have been trying to fix this with disabling add-ons, restarting, repairing the inbox folder, subscribing and unsubscribing folders, etc. and nothing is working.

I have IMAP and an Outlook 365 email account set up. Using Thunderbird 102.12.0 (64-bit).

When I had windows 10 and a few previous Thunderbird versions, I had no issues dragging and dropping folders and subfolders to new folders or subfolders. This is not about sorting alphabetically, but manually moving a folder to a new location in my folder tree structure. I get the universal NO sign and cannot move them at all. I can drag and drop messages into these folders, but moving the folders are impossible. I have been trying to fix this with disabling add-ons, restarting, repairing the inbox folder, subscribing and unsubscribing folders, etc. and nothing is working. I have IMAP and an Outlook 365 email account set up. Using Thunderbird 102.12.0 (64-bit).
Aangehegde skermkiekies

All Replies (1)

Wisewiz
Wisewiz
more options

I haven't been able to drag and drop folders, either, but I found an add-on that lets me re-order my folders as I wish. It takes a few minutes to learn how to use it, but from there on, it seems to work very well.

https://addons.thunderbird.net/en-CA/thunderbird/addon/manually-sort-folders/?src=search