This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

More and more problems

  • 1 antwoord
  • 0 hierdie probleem
  • 8 views
  • Laaste antwoord deur Mich

more options

About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually clear all the ' stored cookies, site data ' through the " Clear Data' button. Have it set to clear ALL data. Also clear " History " data and too ALL data.

Then I use " CCleaner " to clear any data that might have been left on my PC. 
It/CCleaner too has settings to clean Firefox's Cache, history, cookies, download history, session and more which use to work very well on clearing all data of web browsing.   That doesn't do it anymore. 
 After all the effort I go through after closing Firefox to delete/eliminate all my browsing history... through the manual tic-buttons IN Firefox... AND with the settings to clear cookies, site data and history upon closing.  PLUS using CCleaner.  
I ALSO close down/disable my 'Wireless Network' modem EVERY TIME I close Firefox  because I've had programs... AV program... that had stupid-non-disabling auto update that would connect... on it's own... to the net and not only check for it's update but downloads updates on every program update-able.
 But with all the work and precautions....
NOW when I click on Firefox to start a whole new session... remember all the moves I take AFTER the last session... It/Firefox asks if I want to continue with my last session and shows the sites I was at the last time.
If there is anyway to get... MY PRIVACY BACK!!! ... I would LOVE to hear about it.
I would LOVE to have my "Firefox 2.0. " back where/when there were no problems.
About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually clear all the ' stored cookies, site data ' through the " Clear Data' button. Have it set to clear ALL data. Also clear " History " data and too ALL data. Then I use " CCleaner " to clear any data that might have been left on my PC. It/CCleaner too has settings to clean Firefox's Cache, history, cookies, download history, session and more which use to work very well on clearing all data of web browsing. That doesn't do it anymore. After all the effort I go through after closing Firefox to delete/eliminate all my browsing history... through the manual tic-buttons IN Firefox... AND with the settings to clear cookies, site data and history upon closing. PLUS using CCleaner. I ALSO close down/disable my 'Wireless Network' modem EVERY TIME I close Firefox because I've had programs... AV program... that had stupid-non-disabling auto update that would connect... on it's own... to the net and not only check for it's update but downloads updates on every program update-able. But with all the work and precautions.... NOW when I click on Firefox to start a whole new session... remember all the moves I take AFTER the last session... It/Firefox asks if I want to continue with my last session and shows the sites I was at the last time. If there is anyway to get... MY PRIVACY BACK!!! ... I would LOVE to hear about it. I would LOVE to have my "Firefox 2.0. " back where/when there were no problems.

All Replies (1)

more options

Here are some troubleshooting steps you can try:

1)Clear Firefox Data Manually: Instead of relying solely on the "Clear Data" button, you can manually clear your browsing data in Firefox. Here's how: a. Click on the menu button (three horizontal lines) in the top-right corner of the Firefox window. b. Select "Options" (Windows) or "Preferences" (Mac). c. In the left sidebar, click on "Privacy & Security." d. Scroll down to the "Cookies and Site Data" section. e. Click on the "Manage Data" button. f. In the "Manage Cookies and Site Data" dialog, you can select and remove specific entries or click on the "Remove All" button to clear all data. g. Additionally, you can go back to the "Privacy & Security" section and scroll further down to find the "History" section. From there, you can click on the "Clear History" button to remove your browsing history.

2)Check for Firefox Extensions: Some Firefox extensions may interfere with the clearing of browsing data. Temporarily disable or remove any extensions related to privacy or cleaning, and then try clearing your data again.

3)Check Firefox Settings: Verify that your Firefox settings are configured correctly for clearing data upon closing. Follow these steps: a. Click on the menu button (three horizontal lines) in the top-right corner of the Firefox window. b. Select "Options" (Windows) or "Preferences" (Mac). c. In the left sidebar, click on "Privacy & Security." d. Scroll down to the "History" section. e. Ensure that the "Firefox will" option is set to "Use custom settings for history." f. Make sure that the checkboxes for "Clear history when Firefox closes" and "Always use private browsing mode" are checked. g. Click on the "Settings" button next to "Clear history when Firefox closes" to ensure that all necessary data types are selected for clearing.

4)Update Firefox: Make sure you are running the latest version of Firefox. Keeping your browser up to date can help resolve various issues and ensure compatibility with other software.

5)CCleaner Settings: Double-check the settings within CCleaner to ensure that the correct options for cleaning Firefox are selected. You can also try uninstalling and reinstalling CCleaner to see if that resolves any compatibility issues.