This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost all data from Pocket

  • 2 antwoorde
  • 0 hierdie probleem
  • 3 views
  • Laaste antwoord deur houlihanp

more options

I followed Mozilla's instructions for logging into Pocket. I logged in, Pocket was displayed, and NONE of my data was there. I have used Pocket for many years and I have (had???) a lot of data in it.

What do I do to recover the data?

I followed Mozilla's instructions for logging into Pocket. I logged in, Pocket was displayed, and NONE of my data was there. I have used Pocket for many years and I have (had???) a lot of data in it. What do I do to recover the data?

All Replies (2)

more options

Does the article linked below help? If you have no luck here, you might want to ask Pocket help (also linked below).

https://support.mozilla.org/en-US/kb/pocket-firefox-account-migration https://help.getpocket.com/contact

more options

Thanks, Terry. I saw the Mozilla page before I posted and it doesn't provide any answers. I'll try to contact Pocket -- thanks for that URL.