This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Custom subfolders (nested folders) are not shown correctly

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

more options

Hello,

in my imap mailbox i created a custom folder and subfolders within. I can view them via 2 different web interfaces provided by mail server and also via outlook2016, but not in thunderbird. It shows top level subfolder and nothing else. Hierarcy looks like this: CustomFolder->SubFolder1->SubFolder2->SubFolder3(folder_a,folder_b,folder_c, etc) Here is how it looks like in webmail https://skr.sh/sL73DxwjwNd?a And here how it is in thunderbird https://skr.sh/sL7ypfBjJzV?a Shown only SubFolder3->folder_a, others are not listed.

Tried playing with subscription, "show only subscribed folders" option - nothing. Maybe there is some tweakable limit for nested folders, or setting of which i don't know? My version of app is 102.14.0 64bit

Hello, in my imap mailbox i created a custom folder and subfolders within. I can view them via 2 different web interfaces provided by mail server and also via outlook2016, but not in thunderbird. It shows top level subfolder and nothing else. Hierarcy looks like this: CustomFolder->SubFolder1->SubFolder2->SubFolder3(folder_a,folder_b,folder_c, etc) Here is how it looks like in webmail https://skr.sh/sL73DxwjwNd?a And here how it is in thunderbird https://skr.sh/sL7ypfBjJzV?a Shown only SubFolder3->folder_a, others are not listed. Tried playing with subscription, "show only subscribed folders" option - nothing. Maybe there is some tweakable limit for nested folders, or setting of which i don't know? My version of app is 102.14.0 64bit
Aangehegde skermkiekies

All Replies (1)

more options

So these are Outlook nested folders. Correct?