This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Password Recovery

  • 1 antwoord
  • 0 hierdie probleem
  • 13 views
  • Laaste antwoord deur Stans

Daniel Ordaz
Daniel Ordaz
more options

I am using Thunderbird 102.14.0 on a MAC. Thunderbird is not accepting my password. I tried to change to a new password but I am unable to accomplish this. I can get to settings then to saved passwords then the SMTP provider. It shows I last changed my password today but when prompted for the password I type it in the "enter your password dialog box but the dialog box keeps coming up. My password I changed to is not being accepted.

I am using Thunderbird 102.14.0 on a MAC. Thunderbird is not accepting my password. I tried to change to a new password but I am unable to accomplish this. I can get to settings then to saved passwords then the SMTP provider. It shows I last changed my password today but when prompted for the password I type it in the "enter your password dialog box but the dialog box keeps coming up. My password I changed to is not being accepted.

All Replies (1)

Stans
Stans
more options

Did you visit your provider's website and used the forgot password facility to change your password? That's the only way. You can't change your account's password via Thunderbird.