Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Syncing

  • 1 antwoord
  • 0 hierdie probleem
  • 30 views
  • Laaste antwoord deur Paul

testjojoboi
testjojoboi
more options

I logged in with an account i use it in my linux and synced, and when i log in with windows version of firefox with the same account, nothing is syncing. no bookmarks or any history, saved passwords are showing up. it's empty when i click on sync. thank you

I logged in with an account i use it in my linux and synced, and when i log in with windows version of firefox with the same account, nothing is syncing. no bookmarks or any history, saved passwords are showing up. it's empty when i click on sync. thank you

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Firefox Sync is not designed to be an online backup. Do you still have your bookmarks, history and saved passwords in another copy of Firefox you have connected to Firefox Sync?

Have you recently used the "forgotten password" process? This will delete any data that you have in the process of being synced between copies of Firefox.