This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On the US Bank website (http://www.usbank.com/), there is a "cobrowse" feature that apparently uses javascript. It doesn't work with standard settings.

  • 2 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur zeroknight

RogerDavis
RogerDavis
more options

"Cobrowse" on US Bank Website doesn't work, Using Firefox 117.0 (64-bit) for Ubuntu

On the US Bank website (http://www.usbank.com/), there is a "cobrowse" feature that apparently uses javascript. It doesn't work with standard settings.

Attempting to invoke it only gets a blue rectangle around the "cobrowse" link at the bottom left of the page, and displays "Javascript" in the lower left corner.

It should display a validation to allow the technician to follow and assist your actions on the site.

JavaScript is enabled.

I would like to use this feature.

"Cobrowse" on US Bank Website doesn't work, Using Firefox 117.0 (64-bit) for Ubuntu On the US Bank website (http://www.usbank.com/), there is a "cobrowse" feature that apparently uses javascript. It doesn't work with standard settings. Attempting to invoke it only gets a blue rectangle around the "cobrowse" link at the bottom left of the page, and displays "Javascript" in the lower left corner. It should display a validation to allow the technician to follow and assist your actions on the site. JavaScript is enabled. I would like to use this feature.

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Roger

Are you using any add-ons in Firefox? One of them may be blocked scripts from running.

zeroknight
zeroknight
more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.