This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Instagram with no notification permission

more options

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

  • Settings> Sites Permission> Notifications is set to Ask to allow
  • there's no record of instagram.com on Settings> Sites Permission> Exceptions
  • Tested also with addons disabled
  • Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
  • Oneplus 11


Ps: Tested on Google Chrome and the site asks for this permission

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site. Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this? CONFIGS * Settings> Sites Permission> Notifications is set to Ask to allow * there's no record of instagram.com on Settings> Sites Permission> Exceptions * Tested also with addons disabled * Firefox version: 117.1.0 (Build #2015973691), from Google Play Store * Oneplus 11 Ps: Tested on Google Chrome and the site asks for this permission

Gekose oplossing

Update. Last week when accessing the addres https://www.instagram.com/direct/inbox/ it finally asked to show notifications. Maybe it was an issue with instagram website. I had also reported this issue to instagram, maybe they fixed. Thanks anyway

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

Steps to reproduce:

  • Install latest version of Firefox from Play Store
  • access instagram.com
  • login
more options

Hi Gabriel

I am sorry, I do not have an Instagram account to replicate this. Do notifications from that site work correctly in the desktop version of Firefox?

more options

Paul disse

Hi Gabriel I am sorry, I do not have an Instagram account to replicate this. Do notifications from that site work correctly in the desktop version of Firefox?

Yes, it does. But it's also the desktop version of the Instagram website, not the mobile one. So don't know if it's a problem with Instagram's side

PS: On Chrome (Android) it only asks for notification permission when I click to "add app" and open it. On Firefox, when I click to "Install", and open the webapp, it doesn't ask for this permission

more options

Gekose oplossing

Update. Last week when accessing the addres https://www.instagram.com/direct/inbox/ it finally asked to show notifications. Maybe it was an issue with instagram website. I had also reported this issue to instagram, maybe they fixed. Thanks anyway