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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

telehealth

  • 2 antwoorde
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur zeroknight

ca4so2b
ca4so2b
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I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browser. They have had reports from other users of Firefox, that since the most recent update, people have had audio issues with echos when talking. They suggested I not use Firefox as a browser when working with Doxy me. Is there anyway this can be corrected or will I have to switch to Chrome as my go to browser?

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browser. They have had reports from other users of Firefox, that since the most recent update, people have had audio issues with echos when talking. They suggested I not use Firefox as a browser when working with Doxy me. Is there anyway this can be corrected or will I have to switch to Chrome as my go to browser?

All Replies (2)

Dropa
Dropa
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Since this is a registered user telehealth this is next to impossible for anyone else to replicate this issue since this is private data here. The only other way is for a IT to be at the problem computer to see what is going on at this point. Also Firefox is a nonprofit basic Browser so Edge or Chrome will have more feature and most likely corporate backing to keep up to date more and use more tech then Firefox is able to implement into their Browser as quickly as compared to Edge or Chrome.

zeroknight
zeroknight
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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.