This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Using Thunderbird, how can I see items in the BT spam folder as well as Inbox emails?

  • 1 antwoord
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur sfhowes

Wrigh
Wrigh
more options

I receive all emails to my BTinternet address via Thunderbird. (I can also if I make an effort, read them via Firefox). Messages in the Inbox of BT emails correctly come automatically through to my Thunderbird Inbox and download. However messages going to my SPAM folder of BT emails do not get passed through, not even the title. How can I see them in Thunderbird to check for 'Real' messages among the spam?

I receive all emails to my BTinternet address via Thunderbird. (I can also if I make an effort, read them via Firefox). Messages in the Inbox of BT emails correctly come automatically through to my Thunderbird Inbox and download. However messages going to my SPAM folder of BT emails do not get passed through, not even the title. How can I see them in Thunderbird to check for 'Real' messages among the spam?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

If the account is POP, only the Inbox is downloaded. An IMAP setup allows you to subscribe to any folder that is visible in BT webmail, including Spam.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account