This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Printing E mails from Thunderbird

  • 4 antwoorde
  • 11 hierdie probleem
  • 18 views
  • Laaste antwoord deur Ken Harvey

Ken Harvey
Ken Harvey
more options

When I try to print e mails from Thunderbird on some occasions the only option I get when I press Print is to Save as PDF. If I restart the Print Spooler in Windows 11 it then gives me the Print Options in the dialogue box. It seems as if Thunderbird is causing the Print Spooler to stop. All other functions for documents and spreadshets, PDF documents print fine

When I try to print e mails from Thunderbird on some occasions the only option I get when I press Print is to Save as PDF. If I restart the Print Spooler in Windows 11 it then gives me the Print Options in the dialogue box. It seems as if Thunderbird is causing the Print Spooler to stop. All other functions for documents and spreadshets, PDF documents print fine

All Replies (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Does it work better after clearing TB print settings? Help/Troubleshooting Info, bottom of page.

Ken Harvey
Ken Harvey Vraag-eienaar
more options

Hi, Clearing the print settings did not seem to change the situation

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If there is a reproducible print issue using the newest 115.3.0, please file a bug report with a testcase email attached to the bug report. Thanks.

Ken Harvey
Ken Harvey Vraag-eienaar
more options

Hi The spooler seems to stop randomly. Even with the same e mail sometimes it will print and sometimes it won't. I am sorry that I can't send a specific example which always fails. Is it possible that there is a setting somewhere in Thunderbird which is causing my problem. Microsoft support have done many checks over the last 2 weeks and are convinced that Thunderbird is somehow causing the print spooler to stop.