This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

This week Thunderbird cannot find messages on AT&T server when Currently server shows them. However it occasionally works like normal.

dschoech
dschoech
more options

I use Thunderbird as my mailer. This week Thunderbird cannot find messages on AT&T server when Currently server shows them. However, several times, it suddenly found and downloaded all my messages and then stopped again. I called AT&T and they said it was a Thunderbird problem. No error messages are given. I need help.

I use Thunderbird as my mailer. This week Thunderbird cannot find messages on AT&T server when Currently server shows them. However, several times, it suddenly found and downloaded all my messages and then stopped again. I called AT&T and they said it was a Thunderbird problem. No error messages are given. I need help.

All Replies (4)

dpburris
dpburris
more options

I also have AT&T and Thunderbird has been saying "no messages to download" since Sept 20 - this appears to coincide with the 115.3.0 update. I am using Pop3 settings and the leave email on server indefinitely setting. My iphone downloads the emails, and web email shows all the new messages on the server. Thunderbird cannot find them. I've tried many things, such as trying to repair the index.msf file and toggling the various settingsto make sure they are getting set properly, but nothing has worked.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

same problem at https://support.mozilla.org/en-US/questions/1425586

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does it help to change authentication to SSL/TLS ?

glindathegood
glindathegood
more options

Another AT&T/Yahoo user with issues since 115 rolled out. My post (with something that helped, at least for now) here: my post on this message board