This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Unified Trash Folder issues

  • 2 antwoorde
  • 0 hierdie probleem
  • 11 views
  • Laaste antwoord deur Wayne Mery

more options

I have been having problems with deleted emails. The issue seems to be with unified trash folder. If you have the account checked in unified trash folder, the trash folder in that account disappears, so when you delete an email it goes to ??? If you uncheck the account in the unified trash folder properties, the trash folder reappears in the account and deleted emails will then go to that accounts trash folder.

So, you have to have 1 account in unified trash folder to save settings. As a work around I used an old account I no longer use and have it as the only account in the unified trash folder.

Trash in all other accounts now go to their individual trash folder and not the unified folder.

I hope this makes sense but it is the only way I could get deleted files to work.

I have been having problems with deleted emails. The issue seems to be with unified trash folder. If you have the account checked in unified trash folder, the trash folder in that account disappears, so when you delete an email it goes to ??? If you uncheck the account in the unified trash folder properties, the trash folder reappears in the account and deleted emails will then go to that accounts trash folder. So, you have to have 1 account in unified trash folder to save settings. As a work around I used an old account I no longer use and have it as the only account in the unified trash folder. Trash in all other accounts now go to their individual trash folder and not the unified folder. I hope this makes sense but it is the only way I could get deleted files to work.

All Replies (2)

more options

Update Deleted files still disappearing Not sure what is going on If started in trouble shooting mode, everything works.

more options

Is your unified trash issue resolved?