This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Crashes when entering/exiting full screen

  • 2 antwoorde
  • 0 hierdie probleem
  • 9 views
  • Laaste antwoord deur lisa114

lisa114
lisa114
more options

I have a new computer running Firefox on Windows 11 version 23H2. Firefox often crashes when entering or exiting full screen. I've seen that people have this problem when playing videos, but my problem is not related to that. It seems to be random, not related to any specific website or function. I've been using Firefox for years, never had this problem before. It's driving me so insane I'm considering switching browsers, but would rather fix the problem, if possible!

I have a new computer running Firefox on Windows 11 version 23H2. Firefox often crashes when entering or exiting full screen. I've seen that people have this problem when playing videos, but my problem is not related to that. It seems to be random, not related to any specific website or function. I've been using Firefox for years, never had this problem before. It's driving me so insane I'm considering switching browsers, but would rather fix the problem, if possible!

All Replies (2)

zeroknight
zeroknight
more options

Update your graphics drivers from the manufacturer's site.

If it still happens, you might need to disable hardware acceleration.

lisa114
lisa114 Vraag-eienaar
more options

I have installed AMD High-Definition Graphics Driver to my HP. I'll see it it helps!