This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

ID/password is not displayed.

  • 1 antwoord
  • 0 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

masukensji
masukensji
more options

ID/PW is not displayed automatically. "Settings" ⇒ "Privacy and Security" ⇒ The check mark for "Retain website login information and password (R)" is always missing. Even if I put a checkmark in it, when I restart Firefox, the checkmark disappears.

ID/PW is not displayed automatically. "Settings" ⇒ "Privacy and Security" ⇒ The check mark for "Retain website login information and password (R)" is always missing. Even if I put a checkmark in it, when I restart Firefox, the checkmark disappears.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can't have multiple Password Managers enabled at the same time, if you have others like Trend Micro Password Manager or RoboForm , the builtin Firefox Password Manager will be disabled.

If you have the "Trend Micro Password Manager" installed, uncheck the password Protection box in its configuration or uninstall this application via the Windows Control Panel.