Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Remove authentication required pop-up

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur TyDraniu

madeleine.allaire
madeleine.allaire
more options

When I open Firefox it has an "authentication required" window pop up, with my old school email. I no longer have access to this account, and need to remove this authentication setting. Thank you for any help.

When I open Firefox it has an "authentication required" window pop up, with my old school email. I no longer have access to this account, and need to remove this authentication setting. Thank you for any help.

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Is it from proxy? Try to go to Settings -> Network -> Proxy -> and switch to No proxy.