Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Two Mozilla Firefox (x64 en-us) installed

  • 1 antwoord
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur Figure8565

more options

Please advise if it is required to have two copies of Mozilla Firefox installed. I have two copies installed, one installed on 5/11/2023, version 109.0.1, the other installed on 12/29/2023, version 121.0. Thanks in advance for your assistance.

Please advise if it is required to have two copies of Mozilla Firefox installed. I have two copies installed, one installed on 5/11/2023, version 109.0.1, the other installed on 12/29/2023, version 121.0. Thanks in advance for your assistance.

All Replies (1)

more options

That's odd. You should only need one version installed, v121.0.

Perhaps one version was installed OS-wide (in Program Files), and the other was installed only for the current user (in AppData)? If I were you, I would

1. make sure I didn't have anything of value stored in the older version (passwords, bookmarks, etc.), and export a copy if I did. 2. Just in case, I might make a backup from the new install of Firefox as well, just in case. 3. Then I would try uninstalling the old edition. 4. Once complete, I would check to see if the new edition was still functional. If not, a manual reinstall should fix that. 5. Lastly, I would import any bookmarks or passwords I exported in the previous steps, which I do not now have in my one functional install.

I don't really store anything in my browser though, so this might be easier for me to do than you. Like I said, please make sure to export/back up anything you value in either/both, before uninstalling anything.