This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Gmail over Thunderbird

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Brendan Owen

Brendan Owen
Brendan Owen
more options

Unable to connect gmail account to Thunderbird. The configuration worked up until recently, and then suddenly emails would not go out or come in. I tried to re-add the account to Thunderbird, and now the account won't add itself successfully.

Unable to connect gmail account to Thunderbird. The configuration worked up until recently, and then suddenly emails would not go out or come in. I tried to re-add the account to Thunderbird, and now the account won't add itself successfully.

Gekose oplossing

Found out the problem. The google account associated with the email must have the authenticator set up/enabled before trying to connect the gmail account to Thunderbird to get it to prompt you to even use the authenticator. Once it's set up, a window should open to set up the connection and everything proceeds smoothly. But without setting it up ahead of time, there's nothing to prompt the user that doing that is required.

Lees dié antwoord in konteks 👍 0

All Replies (1)

Brendan Owen
Brendan Owen Vraag-eienaar
more options

Gekose oplossing

Found out the problem. The google account associated with the email must have the authenticator set up/enabled before trying to connect the gmail account to Thunderbird to get it to prompt you to even use the authenticator. Once it's set up, a window should open to set up the connection and everything proceeds smoothly. But without setting it up ahead of time, there's nothing to prompt the user that doing that is required.