This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

change email address in Thunderbird

  • 3 antwoorde
  • 1 het hierdie probleem
  • 21 views
  • Laaste antwoord deur christ1

janettree
janettree
more options

I have changed internet provider and I have to change my email. How do I change the address so that Thunderbird receives mail from my new gmail account?

I have changed internet provider and I have to change my email. How do I change the address so that Thunderbird receives mail from my new gmail account?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Set up the new Gmail account in Thunderbird. File (Alt-F) - New - Existing Mail Account

janettree
janettree Vraag-eienaar
more options

Thank you for that advice. That appeared to change the email address alright. But I have also changed internet provider and in my attempts I think I have changed another setting. So my email is not arriving to Thunderbird. Can I check something else? Thanks

christ1
christ1
  • Top 25 Contributor
more options
That appeared to change the email address alright.

If you did what has been suggested you created a new account. There was nothing actually "changed".

I have also changed internet provider and in my attempts I think I have changed another setting.

If you successfully set up the new Gmail account in Thunderbird then there is nothing wrong with your Internet connection. Thunderbird doesn't care about your ISP as long as it works.

So my email is not arriving to Thunderbird.

That's not exactly a comprehensive problem description, you'd need to be more specific. Is there any error message? Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.